Overview
At thecardpro, we strive to provide you with fast, reliable, and affordable shipping services to ensure your order reaches you in perfect condition and on time. Please read our shipping policy carefully to understand how we process and deliver your orders.
Processing Time
- Orders are processed within 1-3 business days (Monday to Friday), excluding weekends and holidays.
- Processing begins once payment is confirmed.
- During peak seasons or promotional events, processing times may be slightly longer. We appreciate your patience.
Shipping Methods & Delivery Time
We offer multiple shipping options depending on your location:
| Shipping Method | Estimated Delivery Time | Tracking Available |
|---|---|---|
| Standard Shipping (US) | 5-10 business days | Yes |
| Expedited Shipping (US) | 2-5 business days | Yes |
| International Shipping | 10-20 business days (varies) | Yes |
Note: Delivery times are estimates and may vary due to factors beyond our control such as customs processing, carrier delays, or weather conditions.
Shipping Costs
Shipping fees are calculated based on the weight, size, destination of your package, and the shipping method selected at checkout.
- Free standard shipping may be available for orders over a specified amount (e.g., $75).
- Any customs duties, taxes, or import fees are the responsibility of the recipient.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking details to monitor your shipment in real time.
Shipping Restrictions
- We currently ship to the United States and selected international locations.
- Some remote areas or PO Boxes may have limited or no delivery options.
- We do not ship to freight forwarding addresses.
Lost, Damaged or Delayed Shipments
- Please inspect your package upon delivery.
- If your order arrives damaged or you believe it has been lost in transit, contact us immediately at support@thecardpro.shop or call +1 206-801-8448.
- We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund when applicable.
Changes to Shipping Policy
thecardpro reserves the right to update or modify this Shipping Policy at any time without prior notice. Changes will be posted on this page and take effect immediately.